careersAchieve Greatness. We Value Intelligence and Harness Success.

Omni2Max welcomes team members from a multitude of diverse backgrounds. Your education and background / experience are important to us. At Omni2Max, we value intelligence, creativity, expressive communication, skilled leadership and teamwork.

We foster an open environment that promotes forward thinking; a place where active minds are encouraged towards innovation and new ideas. Our management team is eager to guide, direct, educate and assist the right candidate to achieve high levels of personal and professional success.

Lead Help Desk/Computer/Data Operator – Macon, GA

Shall be designated and serve as the Contractor’s Project Manager.
The Contractor’s Operations Supervisor is expected to have an overall coordination role while proactively identifying and advocating improvements.
This is a full-time position with the anticipation of 480 hours dedicated to Program Management. The requirements for the Contractor’s Project Manager are, at a minimum, as follows:

  • Coordinate with the COR and Government Project Manager
  • Handle human resource objectives
  • Contribute to strategic plans
  • Resolve problems
  • Meet reporting requirements

In addition to supervising the Computer Operators, the Lead is responsible for receiving notices, reports, or requests from the Contracting Officer’s Representative (COR) or Government Project Manager (PM) and therefore is required to be available onsite during normal working hours. An exception to the onsite requirement may be permissible with prior approval and coordination with the COR or the COR’s designee.
The Lead of the Systems Production and Customer Support shall be on call 24 hours a day, seven days a week to deal with emergencies or system outages. The Lead must establish a means of contact seven days per week / 24 hours per day with the COR or Government PM for reporting any emergencies, system outages, or abnormalities that could affect HRISTPMO’s business operations.

Functional Responsibility Level: Capable of independently, with reasonable training, operating data recording, entry, or processing systems assisting IT systems users with such systems navigation, account troubleshooting, and system usage assistance, following standard procedures with some independent judgement consistent with training and established procedures and providing and providing guidance, direction, and supervision for other operators.

Minimal Experience Requirement: A minimum of five years of experience in a similar field.

Minimal Education Requirement: High School graduate or equivalent. Directly related formal education or training may be substituted to meet this requirement.

Minimum Security Requirement: Must be adjudicated to Secret security clearance level at employment start.

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